255 Quai de la Bataille de Stalingrad - 92866 Issy-Les-Moulineaux Cedex 9 - France, Benefits and Rewards Services A trusted and responsible partner, Financial Results and Universal Registration Document, Press release on non-financial information, Helping women put food on the table in Latin America. Erika Brown selected as Citis Chief DEI Officer, Next: } Nielsens data are also updated quarterly and include percentage increases/decreases to show progress. Georgia Power's scorecard looks at minority representation on three levels; overall company, mid-level managers and above, and the "feeder pool" into supervisory positions. Can't access your account? I first want to understand, from more of a strategic and business-oriented view, what are your key business objectives? When it comes to accountability, leaders are evaluated annually on results and behaviors, according to Anise Wiley-Little, the companys chief diversity officer. By the time we report everything out, its all history. At Sodexo, diversity training is part of the managing. The diversity part is hardline numbers: hires, promotions, etc. Sodexos commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and provide networking opportunities. Sodexo, based in Gaithersburg, Md., recently ranked sixth on DiversityIncs list of top 50 Companies for Diversity. Sodexos IMPACT mentoring program, which connects employees across client sites, has resulted in a demonstrable improvement in womens careers: 30 percent of women who participated in IMPACT received a promotion. Companies are increasingly using metrics or diversity scorecards to measure progress in hiring, promoting and retaining women and minority employees. Additionally, targets for increasing minority- and women-owned dealerships are set each year, with an overall five-year plan in mind. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. Go Beyond Representation: When Ken Barrett came on board two years ago as Chief Diversity Officer of General Motors, he received a copy of the diversity scorecard that had been used prior to the companys bankruptcy filing in 2009. 3 min read. A recession followed, worsening the employment outlook for Black workers. We have certainly learned over time that you can have too many measures, said Wiley-Little of Allstate. As Johnson notes, this enables the company to pinpoint diversity-management areas that are part of the solution. var _ctct_m = "20dc9acbbb159cf7b9499c45d801ca78"; This field is for validation purposes and should be left unchanged. The challenge to attract students to the industry is a relatively new one, except when it comes to women. Sodexos progress has led many client organizations to seek its guidance and support in developing and implementing their diversity and inclusion strategies and initiatives. Sodexo's commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and . The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. Stories of people leading diversity, equity, and inclusion programs at the world's biggest companies. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. You have successfully saved this page as a bookmark. Any hiring manager can ask for a diverse slate. Break-even time realized. Leadership performance appraisals include statements regarding diversity and affirmative action good faith efforts and hires, according to Fuller. In May 2022, Sodexo was named a DiversityInc Hall of Fame company. Sodexo, which puts as much as 25 percent of extra compensation into the diversity bonus, pays that bonus regardless of the companies financial results that year. Feel free to connect with us if you need business research. Womens share of positions in the executive pipeline increased from 23 percent to 33 percent, with racially/ethnically diverse womens share increasing from 6 percent to 9 percent. Allstate Insurance Co. in Northbrook, Ill. looks at diversity as it relates to talent, reputation and markets. Email, phone, or Skype. Over the next five years, Georgia Power plans to improve management effectiveness and will focus on building higher levels of accountability with mid-level managers "to apply what they have been taught." Broadly there are four main components / features of Balance Scorecard. Most employee job descriptions contain diversity awareness and inclusion language and the hospital is in the process of reviewing job descriptions system-wide to help managers support diversity and inclusion in their area of responsibility. It is organized by topic and updated frequently as data and best practices evolve. evaluation of behaviours such as participating in training, mentoring, and doing community outreach. Bye admits that his initial response can be rather disarming: I have no clue, he often says. At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. They also conduct surveys that measure return on investment of their mentoring and employee network programs. Some even link metrics to key business.. In 2022, for the 15th consecutive year, Sodexo was ranked among the top-scoring company in its industry for its excellent sustainability performance. Balanced Scorecard strategic analysis can help Sodexo Diversity managers in understanding the relationship between activites and take the systems approach rather than the local optimization approach. She noted that bonuses for diversity and inclusion efforts are decoupled from the finances of the company and paid regardless of company financial results in any given year. Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. If so, you belong in this family. 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In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. The Balanced Scorecard approach was first proposed by Robert S. Kaplan and David P. Norton in their January February 1992, Harvard Business Review article titled The Balanced ScorecardMeasures that Drive Performance. document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. Some of the Customer Perspective metrics that can be used in Balanced Scorecard approach are - There are multiple studies on this topic, but Ill reference McKinseys report from 2020 that shows companies with more than 30% female executives were more likely to outperform companies where this percentage ranged from 10 to 30, and in turn, these companies were more likely to outperform those with even fewer female executives, or none at all. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services division that Sodexo had merged with in 1998. Employee satisfaction and retention, or the opposite (turnover rate) This is demonstrated in the "DiversityInc Top 50 Companies for Diversity," making the number two spot on the list in 2012. Sodexo measures the recruitment, retention, and promotion of women and other employees from. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversitys overall strategy. Weve never been particularly successful attracting and retaining women in energy. GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . All levels of managers are held accountable for diversity through the QLMS and organizational success factors, which is part of their annual performance review that determines pay decisions. Sodexos scorecard has a clear executive-summary page showing the bottom line on hiring, promotion and retention, with a heat map for each business unit showing progress or challenges. Each of those leads also does a talent review with Barra, and diversity (and the scorecard results) are factored into that review, which impacts their bonuses. DEI Board Chair Muriel Thompson explained how they are key to advancing D&I, Petco named Colleen Mitchell as Director of DEI, DEI leaders recognized on the DiversityPlus 2021 Top 25 Diversity Change Leaders list, Nordstrom Chief Human Resources Officer Farrell Redwine talked on their goals to have Black and Latinx people make up 50% of their people-manager roles by 2025, Danea Jones-Rouse was appointed to lead Employee Engagement and DEI at JPMorgan Chase, Gerri Hall, VP of Global Diversity, Inclusion, and Belonging at NetApp, talked on how Chief Diversity Officers can hold leaders accountable, LaDavia Drane, Global Head of DEI at Amazon Web Services, talked about their inclusion grant of $315,000 focused on increasing women's representation, Levi Stauss & Co. appointed Christina Glennon as their Head of DEI Programs and Operations, Adobe selected Brian Miller to lead Talent and D&I, DEI Board Chair LaQuenta Jacobs, CDO at XPO Logistics, discussed her experiences for what it takes to make major change as a DEI leader, Eli Lilly and Company promoted Kelly Copes-Anderson to Head of Global DEI, Linda Leonard at Bristol Myers Squibb talked on the importance of ERGs, Stef Maynard-Collier was named as Capital One's VP and Head of Diversity, Inclusion, and Belonging Consulting, Tiffany Davis was appointed to lead global DEI for AstraZeneca, Fossil Group VP of D&I Sheri Crosby Wheeler was featured about authentic ways organizations can support underrepresented communities, Yemi Akisanya, Groupon's Global Head of DEI, talked about some of the challenges still present in supporting Black-owned businesses, DEI Board Chair Kim Barker Lee, VP of Diversity and Inclusion at IGT, is speaking at the R.I.S.E. Pamela Babcock is a freelance writer based in the New York City area. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. I could have started an EBRG. What can I do? For greater details connect with us. . Claims and complaints handling We have confidential conversations you cant have anywhere else. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. Sodexo ranked #2 for gender balance within its governing bodies among 2021 French publicly listed companies. Learn more about becoming a member here. Some of the questions answered by Balance Scorecard Analysis of Shifting the Diversity Climate: The Sodexo Solution are -. Todays successful scorecards and dashboards, like todays diversity-management initiatives, link directly to business strategies and include more relevant variables, such as supplier diversity, engagement, retention, talent development and contributions to market growth. The 8,900-employee Johns Hopkins Hospital and Johns Hopkins Health System in Baltimore takes several steps to hold managers and executives accountable for diversity and inclusion. Results from the Sodexo Diversity Index and Balanced Scorecard impact 10 to 25 percent of bonus compensation for senior executives, depending on leadership level. Sodexo is proud of the work we've done to date in diversity management and fostering an equitable and inclusive corporate culture, but there is still more work to do. New ideas (per employee, implemented) One of the many ways we support the diverse needs of our employees are through our offering of inclusive programs and practices such as DE&I learning, flexibility and more. Privacy & cookies. Through the years, weve gone from looking at the entire organization to looking at groups, by division. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. Sodexo's focus on diversity and inclusion has earned recognition on Diversity Best Practice's inaugural Inclusion Index. So we want to make sure that we have the commitment and engagement of management at all levels. These programs are delivered through multiple channels, including eight employee network groups (ENGs) for diverse employees including women, African-Americans, and former military personnel. Diversity scorecards used to be all about representation. Companies generally fail at implementing a strategy or managing operations because they lack an overarching management system to integrate and align these vital processes. The team started to build the human resource processes that would address many of the concerns in the lawsuit: training systems, selection systems, and a career posting center. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (were at 38% today). Companies need to start holding leaders accountable for progress on diversity, and we all know that what gets measured gets done. The company plans to more directly link compensation with a manager's ability to build trust. In 2002, Sodexo made the strategic decision to begin holding managers and executives accountable for diversity when it began linking scorecard results to a significant portion of management bonuses that can range from 10 to 15 percent of the total bonus for managers and 25 percent of the total bonus for the executive team. Claudia Diaz Singer was promoted at The J.M. Sodexo agrees and commits to maintain a diversity and inclusion component to its annual bonus plan for bonus-eligible managers during the term of this Decree. But experts caution that its much more than a numbers game. Particular emphasis is put on new hires and high-potentials with a U.S. focus on race/ethnicity and gender, and a global focus on gender. Our position is to both recognize that we can do more in corporate diversity and to follow through on our commitments. - Which internal processes can add value? Board.org is owned and operated by FiscalNote, Inc. Copyright 2023 DiversityInc Best Practices. We are trying to increase the total number of under-represented minorities in the top 100 medical and administrative senior-level positions to 20 percent by the year 2020, Fuller said. Go to contentGo to the main menuGo to search Change Location Worldwide Worldwide Change Location Americas Brazil Canada Chile Colombia Costa Rica Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. $("span.current-site").html("SHRM China "); Our score is above the Europe average and the Bars, hotels & restaurants sector average of B-, and the same as the global average score. Kaplan and Norton approach to organization performance is What you measure is what you get. Angela Talton, Senior Vice President, Global Diversity & Inclusion, Nielsen, worked collaboratively to create a scorecard when she moved into her role two years ago. Why all the energy preamble on International Womens Day? The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. But maybe youre not the CEO or in a position to change compensation plans at your company. 46), Nielsen (No. Data on new hires are reviewed quarterly. scorecard includes both quantitative goals as well as. Handling service calls. SHRM Employment Law & Compliance Conference, Diversity and Inclusion Metrics and Analytics, Diversity Accountability Requires More Than Numbers, New OSHA Guidance Clarifies Return-to-Work Expectations, Trump Suspends New H-1B Visas Through 2020, Faking COVID-19 Illness Can Have Serious Consequences, Automate HR reporting and analytics with Employee Cycle, How HR Technology Supports Diversity and Inclusion. In keeping with the organizations long-term focus, this incentive is paid regardless of the companys financial performance for the fiscal year. A cornerstone of Sodexo's diversity strategy is the company's diversity scorecard. Before we share their best practices, lets clear up terminology confusion at many companieswhats a diversity scorecard and whats a diversity dashboard? diversity; sodexo . Sodexo measures more than just the traditional HR areas such as attraction, recruitment, retention, promotions, etc. Frankly, you dont even have to be a manager to make a difference in your company. The hospitals plan is to have 40 different diversity working groups in departments ranging from radiology and pathology to environmental services. Grassroots efforts are often the most successful! When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. I have seen in my own company how senior-level sponsorship and high employee engagement are critical to driving progress. Why Diversity Shows Up in Profit Margins & How to Make it Happen A study of 50,000 managers worldwide at Sodexo shows how gender-balanced teams improve profit and other key figures. Are you leading diversity, equity, and inclusion at a big company? Shortly after Hourican became CEO, Adrienne, Each year, we celebrate the life and achievements of Dr. Martin Luther King Jr. on the third Monday of January, the Monday closest to Dr. Kings birthday on January 15. Read workplace diversity, equity and inclusion pieces by Sodexo leaders and check out our Racial Equity and Social Justice Toolkit. The energy industry is facing unprecedented times. $("span.current-site").html("SHRM MENA "); $(document).ready(function () { It has been enlightening to receive diversity scorecards, sponsor Employee Business Resource Groups (we have nine, supporting and advocating for African Americans; Asians; Native Americans and aboriginals; Latinos; women; the LGBTQ community; people with disabilities; veterans and people of all ages), lead mentoring circles and to always be handed a diverse slate of candidates when filling a position. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. 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Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus, leading-edge diversity, equity and inclusion practices. The inclusion part still has a quantitative feel to it.. Can more women in energy be the answer to these problems? b. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . How the decisions that Sodexo Diversity is making can impact the financial reports and balance sheet? A dashboard shows scorecard information with other related items, such as reports, charts and grids. 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Performance appraisals include statements regarding diversity and affirmative action good faith efforts and hires, promotions, etc particularly attracting! Retaining women in energy be the answer to these problems French publicly listed companies link! Top-Scoring company in its industry for its excellent sustainability performance terminology confusion at many companieswhats a diversity Scorecard HR such... Making can impact the financial reports and Balance sheet inclusion programs at the entire organization to at... Biggest companies features of Balance Scorecard of each company varies based on the nature size! With the organizations long-term focus, this incentive is paid regardless of the questions by!